Cancellation Policy
Reservations are required for our Underground Wine + Dine events.
At the time you make your reservation, your credit card will be billed for the event plus applicable taxes and gratuity. Any additional purchases will be billed separately at the event.
Your purchase will be confirmed via email.
Please understand that the number of attendees permitted at an event is always limited since our chef caters to each event individually. As a result, our events are often booked out in advance making it difficult to find substitute guests when there is a late cancellation.
Once the food is purchased and the chef and servers are scheduled to greet you, cancellations and late reservation changes are subject to fees as follows:
5 or more days before event: 100% credit will be applied.
4 or less days before event: If there is a waiting list for the event, we will attempt to fill your spot . If substitute guests are found, 100% credit will be applied. If your spot remains unfilled, you will not receive a refund.
With regard to cancellations of Underground Wine + Dine luncheons and dinners, we retain the right to decide what is appropriate to any particular situation. We may cancel an event at any time without liability, in which case we will notify you via email or phone and a 100% credit will be applied to your account.
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